Description - External The Service Director (SD) is responsible for assisting in managing the day to day operations of a select group of global clients. This client base typically includes firms that are large multi-geography fund managers, global insurance companies, global banks and other like businesses. In this capacity the incumbent will closely monitor daily operational and system workflows to ensure proper service levels are maintained or exceeded. They will work with the Relationship Man...

Fund/Client Accounting - S5 (Non-Supervisory) Serves as a lead for the day-to-day operations of a medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. Leads day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily,...

Client Processing - IC3 Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner. Participates in product development, product enhancem...

Fund/Client Accounting - IC1 Assists in conducting accounting services on behalf of assigned clients and funds including driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions, allocating expenses and preparing reports. Under supervision, performs more routine Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Responsible for...

Client Processing - M1 Supervises a small to medium-sized Client Processing support team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks. Identifies areas requiring analysis of operations and resolution for more efficient operations Oversees Client Processing to ensure transactions are handl...

Fund/Client Accounting - S5 (Non-Supervisory) Serves as a lead for the day-to-day operations of a medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. Leads day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily,...

Cash Processing and Funds Transfer - IC2 Monitors client payments, daily cash and wire transactions, and acts vets incoming transactions by matching fund and transaction receipts. Responsible for ensuring procedures associated with monitoring client fund transfers are followed. Facilitates the booking of all foreign currency trades with trading desks and confirm all outgoing wire transactions are settled by the receiving institutions. Provides higher level support for transactions that are flagg...

Fund/Client Accounting - S4 Serves as a lead for the day-to-day operations of a small fund accounting support team, providing work direction and technical assistance on complex matters. Helps to lead the day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Assists in reviewing data and assists in resolving escalated problems that may arise during the normal daily,...

Client Service - S3 Provides quality support to clients with complex transactions and processes on a daily basis. Independently assists clients by responding to phone, email and other inquiries regarding company products, services and procedures. Responds to client questions on BNY Mellon product features and provides technical assistance for issues that have been escalated by junior team members. Researches and resolves moderately complex operational or client issues. Routes issues that cannot ...

Fund/Client Accounting - S5 (Non-Supervisory) Serves as a lead for the day-to-day operations of a medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. Leads day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily,...

Fund/Client Accounting - IC3 Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports. Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members. Pr...

Sr. Principal Technology Program Manager Leads and provides innovative direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications. Manages and oversees the end to end project management activities of highly complex projects involving multiple systems interfaces that are highly visible to the organization. Owns formal definition, documentation, and communication of ...

Under continual direction, contributes to Solutions Consulting assignments by supporting competitive, market, and/or analyses. Supports senior staff to gain breadth/depth of knowledge in relevant solutions and strategies for solutions development, adoption and utilization. Supports senior staff by providing relevant research and analysis on client segments, the competitive landscape, and the industry environment. Gains experience through interaction with staff on how the firm drives adoption and...

Regulatory Analysis and Reporting - S1 Under direct supervision, helps compile, synthesize and report on BNY Mellon or market data sources. Assists with report and data compilation and provides support for calculations and report development. With direct guidance, supports day-to-day data management activities. Assists with monitoring data feeds and performing data scrubbing for the data management team. May participate in identifying and documenting violations, exceptions, or occurrences exceed...

Regulatory Analysis and Reporting - S2 Under moderate supervision, helps compile, synthesize and report on BNY Mellon or market data sources. Assists with access, maintenance and security activities. May manage databases, feeds and other data sources of low-to-moderate complexity. May assist with more complex data sources. Conducts preliminary, basic calculations for more senior colleagues and helps develop reports. With moderate guidance, supports day-to-day data management activities. Monitors...

Valuations Pricing - S4 Leads the processing of data to support market pricing of securities and manages data flow. Helps prepare valuation reports. Supports pricing analyses by performing a set of diverse, complex operational activities, such as gathering and analyzing data and tracking changes in pricing data. Independently validates quality of data and ensures accurate processing of data. Suggests improvements to existing process and solutions to improve efficiency of the team. Obtain securit...

Business Process Re-engineering - IC4 Defines, designs and implements process improvement initiatives through cross-functional teams. Assigned to complex problems with a large scope/breadth. Contributes to and leads process re-engineering strategy and process design across multiple lines of business. Collaborates with leaders to design strategies to drive increased adoption and utilization of solutions. Employs a client-focused, strategic approach to drive adoption and utilization of business pr...

Fund/Client Accounting - S4 Serves as a lead for the day-to-day operations of a small fund accounting support team, providing work direction and technical assistance on complex matters. Helps to lead the day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Assists in reviewing data and assists in resolving escalated problems that may arise during the normal daily,...

Fund/Client Accounting - IC3 Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports. Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members. Pr...

Fund/Client Accounting - S5 (Non-Supervisory) Serves as a lead for the day-to-day operations of a medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. Leads day-to-day accounting and net asset value (NAV) production functions (including NAV construction & validation, NAV review, dissemination and reporting activities) for more complex funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily,...