Hospitality Senior Customer Success Manager – Global Account Support (IC4) Oracle Hospitality Cloud As a member of the Oracle Hospitality Global Business Unit organization, your focus is to deliver post-sales support and solutions to the Oracle customer base. The Sr CSM – Global Account Support role is predominantly focussed on a single large scale Global Account customer and provides a focused effort on the success of the customer assigned. The Sr CSM – Global Account Support ...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle  Hospitality Technology Solutions  customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for fa...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle  Hospitality Technology Solutions  customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for fa...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle  Hospitality Technology Solutions  customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for fa...

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Work with Site Reliability Engineering (SRE) ...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle  Hospitality Technology Solutions  customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for fa...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle  Hospitality Technology Solutions  customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for fa...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

We need your B2C/SalesForce/ServiceNow expertise! Join our team to create a brand new, fully optimized B2C instance supporting global customers with high visibility. Job Description       As an Oracle B2C Service Customer Information & Entitlement Lead, you are responsible for supporting critical business CRM operations. You will interact with users, analyze business requirements, design and implement proper functionality in the applications; perform administration and analysi...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Your...

Responsibilities: Deliver superior customer support experience to Oracle Hospitality Customers Drive the team towards the vision and culture of the support organization and a chieve goals through motivating, rewarding, and coaching Engage in continuous improvement initiatives Manage customer escalations with a high sense of urgency Requirements: 10-12 years in a director-level role or higher leading technical support teams - (On-Prem, Hosted, and Cloud). Hospitality industry preferred. Functiona...

Oracle Global Support Shared Services is seeking a Business Intelligence Lead who is passionate about solving customer problems and crafting sophisticated and effective digital engagement experiences. You will join a team that is redefining the toolset relied upon to support end-users, with an eye towards improvements such as in-product guided learning, streamlined ticketing, improved customer portal experience, and live chat. You’ll join a collaborative, high-visibility team whose work wi...

Do you thrive on the challenge and thrill of managing high-volume, highly competent global cusotmer support teams? Do you aim to train technicians to address customers with empathy AND knowledge? We perform in a high-volume environment for clients in the global support shares services team supporting industries such as hospitality and food and beverage who need their technology working efficiently to serve their end customers’ needs. If you’ve ever worked in a restaurant or...

Oracle Global Support Shared Services is seeking a Business Intelligence Lead who is passionate about solving customer problems and crafting sophisticated and effective digital engagement experiences. You will join a team that is redefining the toolset relied upon to support end-users, with an eye towards improvements such as in-product guided learning, streamlined ticketing, improved customer portal experience, and live chat. You’ll join a collaborative, high-visibility team whose work wi...

About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals produc...

About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals produc...

About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals produc...

About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals produc...

Senior Manager HGBU Customer Success Management EMEA. As a member of the Oracle HGBU organization, your focus is to manage a team delivering post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. A Senior Ma...

Hospitality Senior Cloud Customer Success Manager (IC4) Oracle Hospitality Cloud As a member of the Oracle HGBU organization, your focus is to deliver post-sales support and solutions to the Oracle customer base up to and including GAM customers, while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primar...