POSITION SUMMARY Nature and Scope The incumbent is responsible for performing Document Administration of Management System documentation, acting to implement decisions documented and detailed by document owners.    Requirements for performing the role are strictly documented and must be followed to maintain important company information at a Global level as well as other procedures, work instructions and supporting documents such as forms, spreadsheets or images. Successful implementat...

POSITION SUMMARY     Purpose   The Billing/Dispute Analyst is responsible for identifying the root causes of errors and assist in correcting and preventing future recurring problems.   Nature and Scope   Customer dispute are received by the company in a variety of ways: directly from the customer via phone calls to the company, via APDirect internet, in writing, and via complaints logged into the system from other business areas, including Credit/Collections, the Order P...