Shareholder Services - S2 Supports professional and management staff by providing large quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services...

Regulatory Oversight Management - S4 Supports management in the day-to-day efforts related to first line of defense regulatory oversight management by performing a diverse set of activities in monitoring compliance with laws, regulations and related policies. Collects and organizes relevant compliance- related information of a higher complexity. This position requires general knowledge of the Financial Services Industry and compliance concepts. Must demonstrate oral and written communication ski...

Client Service - S3 Provides quality support to clients with complex transactions and processes on a daily basis. Independently assists clients by responding to phone, email and other inquiries regarding company products, services and procedures. Responds to client questions on BNY Mellon product features and provides technical assistance for issues that have been escalated by junior team members. Researches and resolves moderately complex operational or client issues. Routes issues that cannot ...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Client Processing - S2 Provides quality service and support to internal clients and occasionally external clients on a daily basis, including account and security transaction processing, phone interaction and routine problem resolution in a timely manner. Works within well-defined parameters. Under direct supervision, performs routine operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Enters data, keying ...

Primary Responsibilities: The management of the programme of work assigned to the role within the Business Management team. Governance/ Regulatory Oversight Management Reporting and Finance Information Risk Management Business Continuity / Resiliency Business Support/ Projects/ Change Management BM is currently responsible for all AS business locations, including Ireland, Luxembourg, Poland, Germany, the UK, India and various locations across the US. These locations may be amended in line with o...

Call Center Quality - S3 Independently analyzes the quality of service provided to clients by call center agents by listening to and scoring a selection of recordings. Accurately uses call quality monitoring vendor scoring standards and Bank standards when scoring complex calls and delivers scores on time for agents to review. Listens to a selection of complex call center agent interactions with clients and accurately scores calls using the appropriate vendor scoring system. Develops training re...

Investor Services Operations - S4 Completes transfer agency operations support activities for clients of medium to high complexity. Serves as team lead in support of day-to-day operations, providing work direction and technical assistance on complex matters. Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems. Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss a...

Fund Administration - M1 Supervises a support team responsible for operational fund administration activities including processing payments and transactions and tracking fund data. Manages the daily workflow within the team and aligns team resources accordingly to complete daily fund administration tasks. Supervises the preparation of fund expense invoices for clients. Manages relationships with assigned clients and ensures all questions are answered and issues are resolved. Ensures team is rigo...

Shareholder Services - S2 Supports professional and management staff by providing large quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services...

Fund Administration - M3 Provides oversight for multiple teams responsible for a variety of fund administration activities, including expense allocation, budgeting, cash allocation and compliance. Manages the performance of teams and sets team priorities. Develops processes and provides guidance to teams to ensure that the daily positions of funds are calculated and maintained in accordance with departmental policies and procedures. Directs fund expense budgeting and preparation of expense invoi...

Investor Services Operations - M1 Performs transfer agency operations services on behalf of clients including financial control accounting and subaccounting, fund settlement, cash reporting, DDA reconciliation, wire room activities, tax reporting, commissions and corporate actions. Manages team in processing distributions, completion of NAV/Rate updates, fund audit fulfillment, gain and loss reporting, settlement, commissions, invoicing and financial payments. Manages relationships with assigned...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Principle, Full-Stack Developer – Java, Python, Oracle, Perl, Eagle Overview of the Team: BNY Mellon Technology delivers digital solutions that support our role as one of the largest investment companies in the world. We drive technology innovation to enable a stronger global financial ecosystem, operate with stability and resiliency, and advance digital investment and services platforms. We provide our business partners with client-focused, technology-based solutions. These enhance their abilit...

Sr. Specialist Full-Stack Developer- Eagle, Perl, Oracle Overview of the Team: BNY Mellon Technology delivers digital solutions that support our role as one of the largest investment companies in the world. We drive technology innovation to enable a stronger global financial ecosystem, operate with stability and resiliency, and advance digital investment and services platforms. We provide our business partners with client-focused, technology-based solutions. These enhance their ability to be suc...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Business Planning and Analysis - IC5 Conducts unprecedented or complex analyses and reporting in support of general business operations, special projects/initiatives and/or strategic/operational planning activities. Often assigned as a project lead on business unit initiatives of strategic importance. Will enlist support from and lead junior staff or peers. Defines and develops analytical approaches to unprecedented and complex issues. Determines where measurement gaps exist and devises new metr...

Fund Reporting - S4 Supports and processes more complex accounting statements on behalf of BNY Mellon clients. Serves as team lead and provides work direction for the team. Assigns work to team members in accordance with client priorities and regulatory deadlines. Provides and requests more complex data and information needed to complete the fund reports. Reviews work of more junior colleagues and researches and resolves errors. Reaches out to appropriate team members to obtain needed informatio...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to s...