Customer Service Executive
China Merchants LoscamTaipeiUpdate time: June 18,2020
Job Description
工作內客:
• 處理客戶對公司服務的調查,為客戶提供良好的售後服務
• 維持和發展良好的客戶關係
• 維護客戶的資料庫,以高效、準確的方式執行資料輸入系統
• 在需要時為銷售團隊和其他團隊提供支援
• 履行公司分配的其他職責
Responsibilities:
• Handle customers enquiry on company services and provide good after-sales service to customers
• Maintain and develop good customer relationships
• Maintain customers’ database and perform data entry into system in efficient and accurate manner
• Provide supports for sales team and for other teams when needed
• Perform other duties as assigned by the Company
要求:
• 大學或以上學歷
• 至少3年相關工作經驗
• 優秀的溝通、人際交往、演講和談判技巧
• 積極主動,樂於學習
• 可以獨立以及在壓力下工作
• 良好的英語和中文程度 (口語和書寫)
• 良好電腦及文書系統操作技巧,包括 Excel、Word、Powerpoint和 Outlook 等
Requirements:
• Degree holder or equivalent
• Minimum 3 years relevant working experience
• Excellent communication, interpersonal, presentation and negotiation skills
• Proactive and willing to learn
• Can work independently and under pressure
• Fluent in both spoken and written English and Chinese
• Computer experience essential including knowledge of Excel, Word, Powerpoint and Outlook

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