Quality Assurance Supervisor
US - North Carolina - GreenvilleUpdate time: July 28,2020
Job Description
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
 
Location/Division Specific Information
Greenville, NC
 
How will you make an impact?
What will you do?               .
  • Provides leadership to assigned staff by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best.
  • Complies with all job-related safety and other training requirements. Works in a safe and responsible manner in order to create an injury-free and incident-free workplace.
  • Supervises staff who perform quality and manufacturing audits, record review, final product release functions, complaints, APR, validation and/or investigations at the Site, and quality oversight of facilities, equipment, systems, manufacturing and laboratories at the Site.
  • Ensures quality of methods, processes, materials and products by providing coordination and review of group operations, staff training, and the assessment/improvement of systems and processes.
  • Supports systems and new product introduction as a technical resource by providing assessment technical expertise, problem solving, and strategies for problem prevention.
  • Assures compliance to all applicable regulations by proactively interpreting regulatory and compliance requirements, establishing and maintaining systems.
  • Manages resources by budgeting for and assuring availability of staff to meet business needs.
  • Maintains current knowledge of emerging trends and technologies. Serves as a technical resource.
  • Ensures staff has performance plans with metrics in place. Reviews are conducted twice a year (mid-year and annually).
  • Identifies and manages performance/discipline issues.
  • Provides training and/or opportunities for career development of staff.
  • Conducts risk assessments and take appropriate actions during quality system management and oversight activities (e.g. during review/approval) to ensure adequate controls in relation to the level of product quality, safety and business risks.
  • Performs other duties as assigned.
 
The individual will interact with varying levels of staff within the organization as well as with customers and regulatory agencies. The individual will be accountable for interactions that enhance the QA reputation and that set the example for others to follow. The person in this role will act as a working supervisor in specific areas of responsibility within QA and will be responsible for making decisions regarding compliance of processes used to make product and to maintain the controlled environment.
 
 
How will you get here?
  • Bachelor’s degree in a scientific or related field is required
 
  • 5 years of experience in the pharmaceutical industry
  • 1-5+ years of supervisory experience preferred
  • Equivalent combinations of education, training, and relevant work experience may be considered.
 
Knowledge, Skills, Abilities
  • Demonstrated ability to manage and lead professional staff in order to achieve goals, evaluate and resolve complex technical problems.
  • Ability to motivate, energize, and retain key staff by direct interactions with supervisors and staff.
  • Familiarity with a variety of concepts, practices and procedures.
  • Outstanding attention to detail and organizational skills.
  • Self-starter, mature, independent and dependable.
  • Ability to work in a fast paced environment under pressure, able to multi-task and is results-oriented.
  • Demonstrates ability to maintain a high degree of confidentiality.
  • Effective time management and prioritization skills.
  • Requires discretion and independent judgment.
  • Very high degree of interpersonal skills to establish and maintain effective working relationships with employees and the public, including tact to handle sensitive matters.
  • Highly effective verbal and written communication skills.
 
Physical Requirements
Position requires ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time.
 
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
 
Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
 
 
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
 
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
 

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