Aftersales BI Analyst
Mercedes-Benz USA, LLCAtlantaUpdate time: October 21,2019
Job Description

About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States.  In our people, you will find tremendous commitment to our corporate values: 'PRIDE = Passion, Respect, Integrity, Discipline, and Excellence’.  Our products and employees reflect this dedication.  We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
 
Job Overview
As a member of After-Sales Business Development, this position helps drive the parts business at Mercedes-Benz USA through reporting and data analysis. This position will work extensively with data provided by the dealer network to identify and understand trends and anomalies to create actionable insights and recommendations.
 
Responsibilities
 
- Provide data and analytical support to After-Sales Business Development by assisting in preparing standardized reports and ad hoc analyses.
- Develop and monitor KPIs that help drive revenue.
- Support various business partners, including program managers who develop initiatives and technology used at dealerships in the service drive.
- Assist in identifying opportunities for acquiring data.

Education
Bachelor’s Degree (accredited school) or equivalent work experience in a quantitative field such as business, finance, statistics, or mathematics.
 
0-4 years (total) of experience in the following areas preferred:
 
- Automotive Industry (after-sales and/or parts are a plus)
- Business Intelligence
- Data Analytics
- Market Research
- Statistics
 
Additional Information
Working knowledge of relational databases and SQL preferred
Experience in Alteryx and Tableau is a plus
Must be able to work flexible hours/work schedule
Travel domestically
Travel internationally
Work Holidays when required
Work weekends when required
 
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

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