Job Responsibilities

• Handle members’ enquiries and solve problem via incoming telephone
• Follow up and deal with members’ complaints
• Provide outstanding customer service to members, including fare quotations and itinerary planning etc.
• NO cold call and selling

Job Requirements

• Good Command of both written and spoken English and Mandarin
• Good communication and problem solving skills
• Knowledge of airline industry, product and services is an advantage
• Extra incentive for good command of spoken Japanese or Korean
• Candidates with more experience will be considered as a Team Lead
• Fresh Graduates will also be considered
• Immediately available is an advantage

Compensation and Benefits

• Salary Range $15,000 - $21,000
• 45 Working hours a week (On Shift)
• 14 days paid Annual Leave
• 5 days paid Sick Leave
• Monthly Performance Incentive
• Join in bonus
• Non-Contributory Provident Fund
• Medical Coverage
• Comprehensive training system and excellent career development

Work Location

• Tsuen Wan