Job Description:

• Provide a high quality of customer care in the day-to-day contact with customers contributing to maximum customer satisfaction and preference

• NO Cold Call and NO Selling

• Answer inquiries in a professional and efficient manner

• Resolve customer's request efficiently
  
  

Job Requirements:

• Higher diploma or above

• Half year of customer service experience in the airline / hotel / customer service industry is preferred (part-time or internship experience would also be considered)

• Welcome for fresh graduates 

• Good command of written and spoken English, Cantonese and Putonghua

• Good communication skills and telephone manner with positive attitude

• Able to work independently as well as in a team

• Be responsible, self-motivated, organized, hard-working, and willing to work under pressure