Job Responsibilities:

• Provide outstanding customer service to program members in order to meet customer's needs
• 了解顧客要求, 並提供優質會員服務

• Provide fare quotations, reserving flights and answering general enquiries
• 處理有關機票的行程和預訂,包括航班預約和改位等查詢

• Identify Member's needs and provide appropriate solutions
• 負責接聽會員專線, 解答相關問題和提供解決方案

• Handle complaints and enquiries
• 解答顧客的查詢和投訴

Job Requirements

• Good Command of both written and spoken English and Mandarin
• 操良好普通話和英語

• Good communication and listening skills
• 良好的溝通和聆聽能力

• Problem solving
• 善於解答疑難

• Fresh Graduates will also be considered
• 歡迎畢業生

Package

• Salary Range $15800
• 月薪$15800

• 45 Working hours a week (On Shift)
• 一星期工作45小時 (需輪班)

• 14 days paid Annual Leave
• 14天年假

• 5 days paid Sick Leave
• 5天有薪病假

• Monthly Performance Incentive
• 獎金

• Non-Contributory Provident Fund
• 非供款公積金

• Medical Coverage
• 醫療保險

• Comprehensive training system and excellent career development
• 全面的職員培訓

• Work Location: Tsuen Wan
• 工作地點: 荃灣