Great that you're thinking about a career with BSI!

Are you looking to join a dynamic global industry leader that can boast nearly 120 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards? If yes, then we would love to hear from you.

The Planner is responsible for efficient and effective planning and scheduling of BSI resources to conduct audit activities. This results in ensuring that BSI maintains its designation as a certification body, notified body, auditing organization and clients who maintain their compliance to certification requirements. The Planner provides support to field-based operations staff who complete audits on behalf of BSI by planning and maintaining the diary schedules for designated clients and staff.

Essential Responsibilities

• Use the required tools for the job such as SAP, Outlook and other BSI business management systems
• As required, facilitate support for answers from technical review, scheme managers, legal and other departments to assist with questions or issues with clients
• Act as a liaison for certification review team to resolve certification issues and update clients on certificate status
• Planning new and ongoing client audits
• To enact audit programs for sampled locations as prepared by the audit staff
• Balance a variety of tasks and handle queries from field-based operations, sales staff and clients
• Assist sales and operations management in managing the customer journey through the planning of the audit process and subsequent actions following audits
• Processing planning related change requests from clients and auditors via SAP

The ideal candidate will possess the following characteristics:

• High School Diploma or GED
• Minimum 2 years customer service experience is desired
• Minimum 1-year planning/scheduling/logistics experience is an advantage
• SAP knowledge a plus
• Logistics background is desirable
• Medical Device regulation knowledge an advantage but not essential
• Bi-Lingual in French is a plus

Travel:

• 0-10% travel required

Hours

• 9:30 AM – 6:30 PM or 10:00 AM – 7:00 PM are required

Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently run, growing business.  BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

With around 4,000 employees working with over 80,000 clients in 172 countries it means that career opportunities are vast. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.

Our Vision: "To be the global business improvement partner of choice."

Our Mission: "To help organizations embed excellence", and states our shared purpose.

Our Values: "Integrity - Continual improvement - Inclusivity", guide us in the way we work and help us deliver our Vision and Mission.

What we offer:

BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.

Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others.

Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others.

BSI is an Equal Opportunity Employer and we are committed to diversity