Assistant, Communications & Administration

In conjunction with the SVP, Customer Technology Services, this role will be responsible to develop, implement and maintain a clear communication strategy. Facilitate communications that aid in solutions adoption by the hotels, prepare quarterly hub communications/news, as well as day-to-day communication.  Provide administrative support and oversee general office functions.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow within the Company and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Develop the departmental communications strategy; 
• Implement the departmental communications strategy;
• Provide coaching to other IT teams to enhance communications, documentations, and/or presentations; 
• Act as the relay for global communications (between Central & region)
• Act as the relay for hub-to-hotel and hub to hub communication
• Create standards for communication practices (i.e. templates for documents and presentations).
• Ensure internal and external communications adheres to hub and brand standards
• Provide day to day administrative support to the Senior Vice President of CTS
• General office communication and administration
• Perform other duties as required

Your experience and skills include:

• Undergraduate Degree or equivalent experience
• Experience in hotel industry is an asset
• Excellent verbal & written communication skills;
• Good presentation skills;
• Strong interpersonal skills;
• Strong communication, organizational and planning skills and ability 
• Good knowledge of technology tools 
• Knowledge/understanding of Interfaces/Integration of various systems.
• Positive attitude and commitment to excellence
• Ability to work effectively with people in a high volume, high stress environment
• Self-starter; displaying initiative; highly organized
• Outstanding communication skills (written and verbal)
• Relationship building; influence skills

Your team and working environment:

• Based at the North & Central America Regional Office in Toronto, Ontario, this position is part of the NCA Regional Technology team

Note: Must already be legally entitled to work in Canada to be considered for the position

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS