• Hong Kong (IAP/PRW167/19) Hong Kong

Requirements

Requirements:

• Bachelor's degree or above
• Minimum 2 years' r elevant experience , preferably in handling customers in luxurious residential / service apartment / hotel properties
• Forward thinking and good interpersonal and communication skills
• Passion to meet and work with people of different levels, and follow-through attitude
• Good experience in customer relationship building and management
• Proven English & Putonghua proficiency

Responsibilities:

• Providing quality services to customers in various aspects including home maintenance and repair coordination, planning / organizing guest events and publishing newsletter
• Prepare and design different form of communication / customer service collaterals
• Strengthen customer relationship and CRM management
• Assist in marketing / promoting company brand and properties
• Collect customer feedback on service excellence in order to continuously enhance service quality

(Candidates with less experience will be considered for Customer Service Executive.)

Application Method

Send full resume, with present and expected salary, available date to our e-mail address at hrm@shkp.com

Notes on completing the Online Application Form

It should take you about 30 minutes to complete the form.
The form is best viewed by Internet Explorer 10.x or above at a screen resolution of 1024 x 768 pixels or higher.
Complete the form in English, except those fields that specifically ask for Chinese.
Fields marked with an * are compulsory.
Provide as much appropriate information as you can in every part of the form so that comprehensive assessment of your application can be made.
Make sure the information provided is accurate and complete before submission