Commercial Banking - Corporate Wealth and Sales Department

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Assistant Insurance Sales Quality Assurance and Business Development Manager.

Principal responsibilities

• Supervises quality assurance post sales checking and sales support Corp Insurance teammates to maintain the daily operation and sales activities of the Department in high standard
• Responsible for enforcing sales guidelines and sales compliance, monitoring of sales process, and conduct quality control checking. Including managing various sales quality reports
• Conduct product, marketing and procedures due diligence to ensure an end-to-end compliance of selling and operations of insurance products
• Maintain efficient servicing and provide efficient administration support to the department
• Review and formulate internal policies and procedures to maintain high customer service quality and compliance standard, and ensure compliance with rules and regulations of the department
• Monitor and update the marketing materials / new products training materials
• Collaborate with other departments in all aspects regarding the operation of the Department
• Assist strategic implementation of business initiatives