Associate Learning Systems Specialist
MARSKolkataUpdate time: December 27,2021
Job Description

Associate Learning Systems Specialist

 

Location:

Kolkata

 

Position Summary:

 

We are currently seeking an Associate Learning Systems Specialist with global responsibilities. The role will be vital for managing and advancing Bentley’s Learning Platforms (LEARNserver, YouTube, …) and coordinating with various Content Creators. This role will work under the guidance of the Learn Technologies Manager, with Bentley’s wider User Success team and Product Advancement groups.

 

Your Day-to-Day:

 

  • Perform daily learning administration tasks, including training content management, system settings, enrollments, metrics, and evaluations.
  • Create and run reports and manage user permissions.
  • User support and timely communication.
  • Upload course content to our learning platforms and test appropriately.
  • Perform quality assurance checks on content and tests content functionality and communication with our learning platforms, prior to deployment.
  • Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders.
  • Bring breakthrough and proactive ideas to accelerate and amplify value delivery for Bentley Users
  • Research about new tools, evaluate viability and create documentation for possible integration.
  • Manage project progress, ensure new features on learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders.
  • Leverage user surveys for user success, product adoption, and retention
  • Ensure best practices are followed, with ongoing attention to positively impact:

 

What You Bring to The Team:

 

  • Bachelor’s degree in management, IT, or a related field of study. Desirable 0-2 Years of professional experience, preferably including learning systems management.
  • Proficient in MS Office
  • Natural curiosity to explore and learn new tools.
  • Ability to focus, troubleshoot for production issues in a high demanding and pressured environment and support users.
  • Excellent teamwork and collaboration skills.
  • Excellent communication and presentation skills
  • Excellent academic record.
  • Exceptional time management, prioritization, and multi-tasking skills; ability to quickly adapt to changing circumstances with close attention to detail
  • Strong motivation to build and grow user communities around the globe and for multiple Bentley applications 

 

What We Offer:

 

  • Competitive remuneration package and excellent benefits.
  • A professional, supportive and collaborative environment.
  • Colleague Recognition Awards.

 

Who We Are:

                                                                                                                                                                                                               

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley Systems employs more than 4,000 colleagues, generates annual revenues of $800 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2012.

 

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure, including public works, utilities, industrial plants, and digital cities. Bentley’s MicroStation-based open modeling applications, and its open simulation applications, accelerate design integration; its ProjectWise and SYNCHRO offerings accelerate project delivery; and its AssetWise offerings accelerate asset and network performance. Spanning infrastructure engineering, Bentley’s iTwin Services are fundamentally advancing BIM and GIS to 4D digital twins.

 

Equal Opportunity Employer:

 

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion, national origin, age or any other protected characteristic.

 

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