Brand & Agency Partnerships – Account Manager (German Speaker)
OracleGb-gb, uk-londonUpdate time: August 5,2020
Job Description
Brand & Agency Partnerships – Account Manager (German Speaker)
London
About Oracle Data Cloud
In the fast-paced world of digital advertising, Oracle Data Cloud has built its legacy on finding the signal through the noise. Whatever corner of the industry you’re in\: brands, agencies, publishers, or technology platforms, ODC brings together data and technology that helps you better understand your audience, where to best engage them, and how to measure it all.The Oracle Data Cloud is built from the technologies created by six different acquired companies, each a leader and pioneer in its space. As an Account Manager on the Measurement team, you’ll be tasked will leading client engagement with brands and agencies tied to the MOAT analytics solution.Moat is a brand intelligence and SaaS analytics company focused on transforming digital advertising with our two products\: Moat Analytics and Moat Pro. Moat Analytics is a proprietary solution which enables the collection of signals and metrics to better understand ad effectiveness, engagement, and overall consumer attention. Moat Pro is an industry wide real-time search solution providing insights across brands, publishers, and the ad tech landscape.Grapeshot is a contextual intelligence platform focused on protecting brands from risk (by avoiding brand-unsafe content categories) as well as optimizing campaigns to target relevant contextual environments, including late-breaking news and trending themes.About the Opportunity
- Own and manage strategic client relationships, ensuring a successful partnership and overall positive experience with Moat and ODC
- Collaborate with ODC’s engineering and operations teams to create a positive client onboarding and integrations experience. Encourage and facilitate cross functional support amongst internal ODC departments
- Proactively review and monitor clients’ data, surfacing insights and resolving challenges as they arise.
- Continuously work on understanding client organizations and goals, working on creating organizational mapping and developing relationships across multiple areas.
- Create innovative and engaging client collateral to continuously demonstrate Moat and Grapeshot’s value.
- Serve as the point of contact for client discussions by email, phone, and in person.
- Act as a subject matter expert on ODC products, strengths, capabilities, and position in the industry, as well as staying on top of industry trends.
- Spot opportunities to educate partners about other ODC products.
- Provide regular reporting to the management team on red flag accounts paying special attention to key accounts of concern and working to execute plans to improve client health and engagement.
- Proactively provide expertise and support to colleagues.
- Lead internal meetings providing content and seeking out sources of value-adding content from others.
- Develop and aid in implementing internal processes to create seamless management of projects and contribute in enhancing team processes.
- Provide internal and external thought leadership, as a role model on the team, with the goal of always striving to exceed client expectations and help the team grow and develop.
About You
- Degree level qualification (desirable)
- German fluency (desirable)
- 3 years experience in the digital ad industry
- Deep hands-on experience with prominent Ad Tech platforms like MOAT, IAS, DoubleVerify, DCM, DFP, MediaMath, Appnexus and others.
- Commercially minded, with the ability to spot and flag revenue opportunities
- Positive, clear, and professional written and phone communication.
- Strong Excel skills.
- Outstanding attention to detail.
- Ability to analyze and interpret data to form complex narratives
- Positive outlook, enthusiasm, and strong internal drive.
- We hold ourselves to exceptionally high standards for the client experience.
- We are dedicated to providing fast, thoughtful, and high-touch interactions with every client, during every stage of their partnership with us.
- We value superior writing skills and a friendly, considerate, and value-driven communication style.
- We strive for incredible attention to detail, empathy, and fast turnaround times.
- We love what we do and have a ton of fun doing it.
!|!Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).!|!
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