East Region Manager, China
AirbnbShanghaiUpdate time: April 7,2020
Job Description

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. An economic empowerment engine, Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passions while keeping the financial benefits of tourism in their own communities. With more than half a billion guest arrivals to date, and accessible in 62 languages across 191 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

About Airbnb China

As an independent business unit, China is one of the major engines behind Airbnb's global growth. The company has increased its investment in China and experienced rapid growth since officially entering the market at the end of 2015. Airbnb continues to  focus on product localization and innovation to better serve local users and enhance the user experience, nurture a trusting local community, and engage Chinese Millennial travelers with inspiring brand moments. As one of the leaders in the home sharing industry, Airbnb works with partners across many fields to actively promote the sustainable development of this emerging industry and achieve win-win results for everyone. Airbnb will continue to build an efficient local team, bringing the end-to-end, authentic travel experience to Chinese travelers, and creating a world where "anyone can belong anywhere".

This role will be part of the Supply Acquisition team and will mainly focus on market expansion and supply development in the East China Region (Shanghai, Jiangsu etc).  This role has a critical responsibility of developing acquisition strategy based on different inventory categories, accelerating growth of our supply in the East Region. You will lead a team of City Managers and Account Managers in the region to ensure high-quality listings acquired and achieve our China growth target.

Responsibilities:

  • Define supply strategies in respective markets 
  • Ownership of overall market health. Build a team that has long term in mind and lead the team to accomplish regional growth target and various operational goal
  • Work closely with internal team on product requirements to better suit local need
  • Work with the central team to define the operation model and process. Through market research, data, to interpret market fact and improve team efficiency  
  • Maintain competitive market intelligence and react to market changes in a timely manner 
  • Drive team performance by leading with example. Share key learnings to the territory and regional team to help members to grow
  • Setting a high bar for integrity, make sure culture won’t compromised 
  • Manage performance effectively to cultivate winning culture
  • Work with PR, Public Policy, Legal team on issue management to handle crisis effectively

Goals 

  • Performance target (Nights, GMV, Revenue)
  • Culture and local inventory healthiness 
  • Host satisfaction  

 Requirements:

  • 8 years+ professional experience in startup-type environments
  • In-depth knowledge of vacation rental or travel space within West region
  • Great understanding in local inventory across different property type
  • Sensitive to number and great analytical abilities to identify high-impact opportunities and objectively evaluate projects
  • Experience working cross-functionally with product, policy and marketing teams
  • Ability to work independently and thrive in a fast-paced, dynamic and ever changing startup environment
  • Willing to get hands dirty and also the ability to grow a team 
  • Strong people and performance management experience and able to provide clear guidance to help others to grow to their next level
  • Great integrity and doing things right
  • Ability to achieve target with scalable approach  

Airbnb爱彼迎公司简介 

爱彼迎是全球领先的特色住宿和体验项目预订平台,提供700多万个独具当地特色的住宿选择和4万项精心策划的体验活动,均由当地房东和体验达人倾力打造。作为赋能经济发展的引擎之一,爱彼迎正在帮助数以百万计的旅游服务创业者将房源和爱好转化为收入,也让当地社区享受到了旅游业带来的经济效益。迄今为止,爱彼迎已接待超过5亿人次房客,在全球191个国家和地区提供62种语言服务。爱彼迎致力于在全球范围内促进人与人之间的交流和信任,打造充满人情味的社区。

爱彼迎中国简介

作为一个独立的业务部门,中国是Airbnb爱彼迎全球增长的重要引擎之一。自2015年底正式进入中国起,爱彼迎在中国市场不断加大投入,实现了持续快速增长。爱彼迎将持续升级本土产品,打造创新的品牌活动,提升用户体验,构建有凝聚力的社区。作为共享住宿行业的领军者之一,爱彼迎还携手各方,积极推动这一新兴行业的可持续发展,实现多方共赢。我们将继续打造高效的本土团队,将原汁原味的旅行体验带给中国旅行者,创造“家在四方”的归属感,重新定义旅行。

区域经理(东区)

工作内容

  • 根据区域目标和战略规划,制定大区销售运营策略,保证区域市场健康发展;
  • 带领团队完成区域业务增长目标和其他运营目标;
  • 定义、规范区域销售工作模式和流程,提高人效;
  • 负责团队梯队建设及团队成员个人成长;
  • 与本土产研团队合作,根据商家端需求进行产品优化;
  • 与公关团队、政策团队和法务团队合作,参与公司紧急事件的管理。

考核指标

  • 业绩目标:间夜、GMV、利润
  • 其他:房东满意度、库存情况、文化落地情况

职位需求

  • 8年以上民宿行业相关经验,对中国东部地区旅行住宿行业有深刻认知,对本土民宿类型有一定了解;
  • 丰富的行业团队管理和绩效管理经验,善于团队培养;
  • 极强的数据敏感度、数据分析能力和产品感知力;
  • 极强的策略落地能力、解决问题的能力和团队管理能力。

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