Business Development Engineer
AdvantestSan joseUpdate time: March 27,2020
Job Description

Job Description:

S&S Business Development Engineers are responsible for all S&S Sales and Business Development activities for an assigned set of accounts. They are the first point of contact for our Product Sales Teams and support the Products Sales Account Managers as Service & Support Product Specialist. Primary duties include (but not limited to) managing the Quote to Cash process for all Customer Services Agreements (CSA) and Systems Engineering (SE) Services business at assigned accounts, while meeting Order Target and Profitability Planning Metrics. This is a customer facing position which requires domestic and international travel along with priority of building a strong foundational relationship with customers and Advantest Account Teams. BDE's are required to analyze data/information, engage account teams proactively, align on sales strategy and provide continuous proactive communications.

Responsibilities include:

  • On time renewal of existing CMAs and warranty conversion business.
  • Accurate and timely forecasting of orders in CRM.
  • Proactive business development working with Product Sales, Account Managers, Finance, Field Service, Business Centers, Marketing, Software Solutions, R&D, etc
  • Work with the local and global BDEs, Marketing and Field Service to coordinate global agreement deliverables, pricing and Quote to Cash processes.
  • Adhere to all fiduciary responsibilities and policies for quote to cash process.
  • Support Account Managers in "Deal Management" on CSA and AE Services business, serving both as a services specialist and deal negotiator in securing business metrics and targets.
  • Identify and develop new business opportunities at assigned accounts.

Relationship Management

  • Accountable for developing and maintaining strong working relationships with Sales Account Managers and Account Team Leadership for assigned accounts.
  • Ability to earn and build trust with Customers, Account Managers and the Global FS Team.
  • Assists Account Managers in developing an overall account strategy that recognizes and achieves Business Objectives in both Product and FS Sales.
  • Participate in "Closed Loop" customer management.

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