Business Intelligence Analyst

Job Description

Oracle is seeking an experienced, enthusiastic, and flexible Business Intelligence Analyst to join the Analytics and Development team within the Applications Services Excellence (ASE) organization. This role will be key in supporting ASE leaders with decision-support tools and custom analyses as they work to transform Oracle customers’ experiences with Oracle’s SaaS and Cloud applications portfolio.

The ASE organization is chartered with transforming Oracle customer’s experiences with Oracle’s SaaS and Cloud applications portfolio. Encompassing key disciplines like support, success, knowledge management, and customer engagement, the group is a key lever in helping customer’s fall in love with Oracle one interaction at a time.

We are seeking to build ASE analytics capabilities by adding technical and diverse team members comfortable working with data from support, cloud infrastructure, finance and other data from across Oracle to give wholistic views of our customers and operations. This role will require an inquisitive attitude, and the ability to work with data beyond spreadsheets to answer your own questions.

As a Business Intelligence Analyst for the Application Services Excellence organization, you will be working in a data environment with a variety of different systems, at different levels of automation and integration. For some manual processes, your goal will be to eventually automate and integrate. In other situations where access and integration permits, you may be asked to build an automated ETL flow to power a new report or dashboard that you design and build in an Oracle BI tool. You will contribute greatly to the transformation of how ASE does analytics work.

Key Responsibilities\:

·       Build standard reports and dashboards in Oracle Data Visualizer and Business Intelligence.

·       Conduct ad hoc analysis across customer, support operations, financial, and other subject areas.

·       Build and support automated analytics ETL pipelines with Python and SQL.

Qualifications\:

·       Bachelor’s degree or higher

·       Preferred\: degree in Business with a focus on information systems, analytics or related

·       3 years working in an analyst / BI developer role

·       3 years working with relational databases and writing SQL

·       3 years working with data in Excel

·       Working knowledge of Python or other scripting language

·       Working experience with Oracle Data Visualizer, Tableau, Qlikview, or other data visualization application

·       Fluent in English in a business context

 

!|!Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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