CUSTOMER SERVICE – international freight forwarder / logistics (Wan chai)
JPC TEXSON LTDHong kongUpdate time: November 16,2019
Job Description
  • International freight forwarder specialized in Asia Europe trade
  • Hong Kong office : regional office of Asia Pacific
  • We are looking for CUSTOMER SERVICE – with details as follows :
  • Report to the Customer Services Supervisor and General Sales Manager.
  • Contact and serving to the clients/customers in regards to the cargo which would have been shipped via different kind of modes.
  • Monitor the shipments on a daily basis, deal with any issues that may have occurred
  • Respond to all requests for quotes from customers or sales executives.
  • Co-lead procurement and sourcing initiatives for assigned trade lane development.
  • Coordinate/drive business for the company in cooperation with the sales person owning the customer and other relevant departments.
  • F.5 or above
  • Studies in Business / Supply Chain related disciplines is a plus
  • With relevant experience in sea-freight and customer service in freight forwarding company
  • Customer-oriented
  • Good computer knowledge in Microsoft office
  • Proficiency in English, Chinese and Putonghua
  • 13 months salary + performance bonus
  • Annual leave : 12 days
  • Medical benefits
  • Office location : Wanchai
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