Responsibilities:

• To provide Helpdesk Support at the Data Centre which runs multi-platform systems on UNIX, LINUX and Windows servers
• Monitor operational status of software and hardware, including operating systems, application systems and Network equipment
• Monitor job scheduling of various application software systems
• Maintain Incident Logs for problems occurred
• Perform job submission, back up, recovery and restart in accordance with SOP
• Perform First Level system and batch problem determination and resolution

Requirements:

• Higher Diploma or Degree in Computer Studies/ Computer Science
• 1-2 years relevant working experience in helpdesk or data centre operations
• Good communications and documentation skills

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