Description

Join a team that is changing millions of lives.

Transforming smiles. Transforming lives. Transforming an industry.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible.

Ready to join us? 

About this opportunity

In this role, you will interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

In this role, you will…

• Receive customer requests and prepare documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
• Update databases with status of returned materials issues and accounts for returns inventory.
• Record and report the status of equipment returns, repairs, replacements, sales orders, and delivery schedules.
• Ensure service information accessible by sorting and filing documents/forms.
• Handle requests for additional company materials.
• Maintain records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

 In this role, you’ll need …

ACADEMIC BACKGROUND

• Requires a High School Degree. 

EXPERIENCE

• No experience required.

LANGUAGES

• Bilingual English - Spanish

Sound like a good fit? 

Great! Click the Apply link below to let us know you are interested.  Not the right fit?  Don’t worry, there are lots of opportunities.  Please consider sharing this opportunity with others in your network. 

About Align

Invisalign clear aligners, iTero Intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We also respect your privacy. Our Applicant Privacy Policies can be found here: http://jobs.jobvite.com/align-tech/