Customer Service
EATONShanghai shiUpdate time: February 23,2021
Job Description

1. Handling inquiries from customers and sales, for instance, to check stock and prepare documents, provide the quotation etc.

2. Receiving, reviewing for accuracy of customer orders with relevant departments before processing.   

3. Processing orders in SAP system

 

4. Preparing necessary documentation as per customer request and for payment collection timely.

 

5. Coordinating with production, warehouse, logistics and other related functions to meet customer request on orders.

6. Fulfil regular reports as per management request.

7. Receiving and coordinating customer complaints with timely response and proper solution.

Qualifications

Education Level:   Bachelor degree

Major/ Specialty:   Business Administration/ Logistics/ Economy

General experience:  

Good English on reading and writing

Chariness, responsible, teamwork and warmly

Self-study 

Computer knowledge: good at commanding WORD, EXCEL, PPT.

SAP skill will be a plus

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.

We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: EPG CHD APAC

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No

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