Our global team: Siemens Healthineers is a leading global medical technology company. 53,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. WHY SIEMENS HEALTHINEERS? Because Siemens Healthcare is full of innovations during last 2 centuries and full of patents – more than 18.000 up to date. Every hour +240 000 people are in touch with our products. WHO ARE WE? We are team of 33 people - service engineers, sales, business administration, based mainly in Sofia (Siemens building) THE EXPERIENCE Previous experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. ESENTIAL REQUIREMENTS Degree in mechanical, electronic or biomedical engineering or equivalent working experience within the Imaging industry Know how of Radiology, Angiography or Magnetic Resonance equipment will be a plus Knowledge of MS ambient, networking and IT Hardware Willingness to travel within the assigned area and across Bulgaria as needed Previous experience in Customer facing roles Team working attitude, proactive and able to take self-initiatives Communication skills – make complex issues easy to understand Analytical thinking Fluent in english (written and verbally) Car License POSITION ACCOUNTABILITIES AND RESPONSIBILITIES Working customer service engineer on troubleshooting, installation, maintenance and service repair needs on designated equipment Completing Preventative Maintenance and Functional Management Inspections Ordering and managing repair parts cycle times Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner Learning to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction Maintaining tools and test equipment properly and ensuring they are calibrated Perform installation, configuration, repairs and training on assigned medical systems Comply with Health and safety, Environment and HR regulations Be a Siemens Healthineers seven principles ambassador THE BENEFITS Engaging remuneration and compensation package: an attractive monthly fixed salary and yearly bonuses, incl. some other benefits as food vouchers, medical and pension insurance. We provide work – life balance through Company kindergarten (at Siemens building), various sports activities on place (Pilates, fitness, sauna). We are looking forward to meeting you! Organization: Siemens Healthineers Company: Siemens Healthcare EOOD Experience Level: Mid-level Professional Job Type: Full-time