Customer Service Officer (Airline, Consumer Electronics, Telecom, Logistics)
EBRO EXECUTIVE SEARCH LIMITEDN/aUpdate time: July 9,2020
Job Description

The Job

  • Client: 1) Leading Brands of Fast Moving Consumer Goods - Electronics, Cosmetics, 3) Telecommunication Service Provider, 4) Hotels & Airlines, 5) Freight Forwarder
  • Position:
    • Customer Service Representative (Customer Care Center / Shops)
    • Customer Service Officer (Call Center CS Hotline)
  • Responsibilities: To be based at assigned CS Center, Call Center to provide assistance to customers, handle enquiries on company products, etc. No selling.
  • 5-day work. $12-20K basic salary, medical, bonus, allowance

 

Requirements

  • Secondary educated or above
  • Min. 1 year front-line / call center customer service experience
  • Relevant experience in consumer electronics / telecom / hospitality preferred but not a must.
  • Good customer service skills and/or phone manner.
  • Excellent communication skills and working attitude
  • Good command of spoken English and Chinese.
  • Good experience in computer application

 

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