Customer Service Representative (Tourism/Travel /Airline - Call Centre 15.5-18K)
RecruitFirst LtdHong kongUpdate time: January 23,2020
Job Description
Job Responsibility/職責:
- Handle customer enquiries
- 處理客戶的查詢及協助客戶解決問題
- Provide quality service to our clients including fare quotations and reserving flights through telephone
- 為客人提供電話服務,包括機票報價及機票預訂等
- Handle customers' complaints in a professional manner
- 跟進客人的投訴
Job Requirement/職位要求 :
- Secondary school graduate or above with passed in English
- 中學畢業或以上程度,英文達合格水平
- 1 year or more working experience in Hotel, Airline or Customer Service industry is an advantage
- 具備酒店、航空或旅遊等客戶服務經驗者優先
- Good command of spoken Cantonese, English and Mandarin
- 操流利廣東話及英語, 良好普通話優先
- Extra incentive for good command of spoken Japanese or Korean
- 能操流利日語和韓語有額外津貼
- Welcome for Fresh Graduates
- 歡迎應屆畢業生及無工作經驗者申請
Remuneration/待遇 :
- Monthly incentive and allowance/另有每月津貼及獎金
Benefit/福利 :
- 14 days annual leave
- 14天有薪年假
- 5 days work week
- 5天工作週
- 3 months professional paid training course
- 3個月專業有薪培訓
- Medical coverage
- 醫療福利
For interested parties, please click Apply Now or whatsapp 97356530 for more details.
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