Customer Service Representative (Tourism/Travel /Airline - Call Centre 15.5-18K)
RecruitFirst LtdHong kongUpdate time: January 23,2020
Job Description

Job Responsibility/職責:

  • Handle customer enquiries
  • 處理客戶的查詢及協助客戶解決問題
     
  • Provide quality service to our clients including fare quotations and reserving flights through telephone
  • 為客人提供電話服務,包括機票報價及機票預訂等
     
  • Handle customers' complaints in a professional manner
  • 跟進客人的投訴


Job Requirement/職位要求 :

  • Secondary school graduate or above with passed in English
  • 中學畢業或以上程度,英文達合格水平

 

  • 1 year or more working experience in Hotel, Airline or Customer Service industry is an advantage
  • 具備酒店、航空或旅遊等客戶服務經驗者優先

 

  • Good command of spoken Cantonese, English and Mandarin
  • 操流利廣東話及英語, 良好普通話優先

 

  • Extra incentive for good command of spoken Japanese or Korean
  • 能操流利日語和韓語有額外津貼
  • Welcome for Fresh Graduates
  • 歡迎應屆畢業生及無工作經驗者申請

Remuneration/待遇 :

  • Monthly incentive and allowance/另有每月津貼及獎金

Benefit/福利 :

  • 14 days annual leave
  • 14天有薪年假

 

  • 5 days work week
  • 5天工作週
     
  • 3 months professional paid training course
  • 3個月專業有薪培訓

 

  • Medical coverage
  • 醫療福利

For interested parties, please click Apply Now or whatsapp 97356530 for more details.

 

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