Responsibilities: 

• Provide inbound and outbound service support on all customer enquiries in a proactive and professional manner.
• Provide Forex and Bullion trading solutions, education, platform and market information to self-trading clients.
• Work closely with sales colleagues and internal teams, to provide client servicing and reporting support for various business channel.
• Establish and maintain good relationship with existing and new clients.
• Assist in ad-hoc project and other duties as assigned.

Ideal Candidate Should Be: 

• Higher Diploma or Bachelor holder in Economics / Finance / Business Administration preferred.
• Minimum 1 years’ customer services experience in financial industry.
• Customer oriented with excellent communication skill.
• Self-motivated, positive, eager to learn and good team player with strong common sense and able to work under pressure.
• Native in Cantonese and fluent in English & Mandarin is a must.
• Proficiency in Excel, Powerpoint and word-processing (both English and Chinese).
• Experience in Forex or Bullion trading is preferred.
• Fresh graduate will also be considered.

RSHK offers 5-day work per week and comprehensive remuneration packages including basic salary, performance bonus, medical benefit and on-the-job training etc.