Customer Services Officer
RICACORP PROPERTIES LIMITEDWanchaiUpdate time: September 18,2019
Job Description

Responsibilities:

  • Deliver quality service on complaints handling
  • Conduct complaint investigations and prepare of necessary reports
  • Provide administrative support to the Customer Services Team

Requirements

  • University / Post-secondary or above desired
  • At least 2 years’ hand-on experience in customer service or complaints handling
  • Pleasant and patient to handle complaints
  • Excellent telephone manner and verbal communication skills
  • Good command of written and spoken English and Chinese; knowledge in Mandarin will be an advantage
  • Good knowledge in MS Office including Word, Excel, PowerPoint and Chinese word-processing
  • Candidates with less experience will also be considered as Assistant Customer Services Officer

We offer excellent career opportunities and remuneration package with seasonal bonus to the right candidate. Interested parties, please send full resume with CURRENT & EXPECTED SALARY to Ricacorp Properties Limited via

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