Job Description
tManage small team of local drivers n tCreate and deliver daily work packets to local drivers n tTroubleshoot vehicle and operational issues and escalate system wide issues when necessary n tMonitor daily production and quality, collect and analyze data in order to recognize trends and potential problem areas n tSchedule preventative maintenance for cars n tPlan and execute all driver training and new operational launches n tInterface with Vendor manager to continually improve overall operations process n tPlan driver schedules based on scope completion n tMay need to interact with members of the public, press or local law enforcement tManage small team of local drivers n tCreate and deliver daily work packets to local drivers n tTroubleshoot vehicle and operational issues and escalate system wide issues when necessary n tMonitor daily production and quality, collect and analyze data in order to recognize trends and potential problem areas n tSchedule preventative maintenance for cars n tPlan and execute all driver training and new operational launches n tInterface with Vendor manager to continually improve overall operations process n tPlan driver schedules based on scope completion n tMay need to interact with members of the public, press or local law enforcement n
Roles & Responibilities
"As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis
Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager"

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Mandatory Skills
Desktop Support