Employee Engagement Manager (企业文化)
AirbnbBeijingUpdate time: March 10,2020
Job Description

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. An economic empowerment engine, Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passions while keeping the financial benefits of tourism in their own communities. With more than half a billion guest arrivals to date, and accessible in 62 languages across 191 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

About Airbnb China

As an independent business unit, China is one of the major engines behind Airbnb's global growth. The company has increased its investment in China and experienced rapid growth since officially entering the market at the end of 2015. Airbnb continues to  focus on product localization and innovation to better serve local users and enhance the user experience, nurture a trusting local community, and engage Chinese Millennial travelers with inspiring brand moments. As one of the leaders in the home sharing industry, Airbnb works with partners across many fields to actively promote the sustainable development of this emerging industry and achieve win-win results for everyone. Airbnb will continue to build an efficient local team, bringing the end-to-end, authentic travel experience to Chinese travelers, and creating a world where "anyone can belong anywhere".

The Employee Engagement Team is responsible for executing programing, events and communications that engage employees in building our culture, keep them aligned to the mission and business as well as connected to each other and our community, and bringing our Core Values to life each day. The Employee Engagement is the ultimate host. You anticipate the needs of others and work tirelessly to cultivate a strong internal employee community, always ensuring that Airbnb values are instilled in the process. You’re creative and resourceful and have an eye for detail. You’re a proficient event planner, communicator and project manager. You build relationships quickly across all levels of an organization.

Responsibilities

  • Support the delivery of China offices culture including supporting, managing and executing cultural ownership and experiential programs, and comms channels under the oversight of the Employee Experience and following Global strategy and templates.
  • Responsibilities to include: administrative tasks, visual and written content creation and curation, event design and planning, coordinate event set-up and breakdown, organizing program and events supplies and records, source vendors and venues as needed and tracking budget and impact.
  • Executes (or support the team) in creating recognition moments around Airbnb milestones (anniversaries, etc), impactful contributions, personal, milestones and maintain a DIY celebration station to encourage employees to implement moments on their own.
  • Collaborate across stakeholders and cross-functional peers as guided by manager, maintaining excellent relationships and creating a seamless and integrated employee experience approach in partnership with others who deliver on the employee experience and local ambassadors (Social Impact, Airfinity, and BE).
  • Be a host & a central resource for employees.
  • Keep a pulse on employee sentiment and the data to continue to evolve strategy.
  • Culture and Core Values champion, nurturing and growing the local Airbnb culture and connecting employees to Airbnb’s mission.
  • Keep the magic alive!

Requirements

  • A minimum of 6+ years of relevant experience.
  • Can balance taking direction and working collaboratively on teams as well as being highly independent on daily tasks and assigned programs.
  • Event Planning: comfortable with events of all scale, going from planning to execution.
  • Project Management: uses complex project management tools proficiently can build timelines, budgets, Gantt charts, and RASCI models to support assigned work.
  • Experience tracking budgets, metrics and impact.
  • Intermediate to advanced with Mac and google suite (mail, docs, sheets, slides, surveys, etc) and proficient to advanced with ASANA + Slack (or proven ability to learn equivalent tools quickly).
  • Strong verbal and written communication skills. Proven ability to write effective messaging to support work (event/cal invitations, calls to action, emails, etc.).
  • Easily builds relationships across all levels of a company and considered a facilitator and connector. Posses good listening skills that allow you to quickly build trust and empathy with coworkers.
  • Proficient and comfortable in working with leaders and are able to inform and guide as appropriate.
  • Working experience in start-ups, dynamic and innovative environments. Understand the many facets of the business (teams, strategies, metrics), know the key stakeholders and how to connect the work of their teams to other parts of the business.
  • Outstanding attention to detail and take pride in work that is done well.
  • Think several steps ahead, prepare your thoughts, and prioritize the right details in your work. Considerate about using other people’s time efficiently.
  • You are composed under pressure and make things look simple.  Able to juggle tasks & prioritize.
  • Creative! Trend-spotter, obsessively local and passionate about good design and creating memorable moments.
  • You naturally leverage proactivity, enthusiasm and organization skills to achieve your goals.
  • You are passionate about the Airbnb community and culture.

 

爱彼迎是全球领先的特色住宿和体验项目预订平台,提供700多万个独具当地特色的住宿选择和4万项精心策划的体验活动,均由当地房东和体验达人倾力打造。作为赋能经济发展的引擎之一,爱彼迎正在帮助数以百万计的旅游服务创业者将房源和爱好转化为收入,也让当地社区享受到了旅游业带来的经济效益。迄今为止,爱彼迎已接待超过5亿人次房客,在全球191个国家和地区提供62种语言服务。爱彼迎致力于在全球范围内促进人与人之间的交流和信任,打造充满人情味的社区。

爱彼迎中国简介

作为一个独立的业务部门,中国是Airbnb爱彼迎全球增长的重要引擎之一。自2015年底正式进入中国起,爱彼迎在中国市场不断加大投入,实现了持续快速增长。爱彼迎将持续升级本土产品,打造创新的品牌活动,提升用户体验,构建有凝聚力的社区。作为共享住宿行业的领军者之一,爱彼迎还携手各方,积极推动这一新兴行业的可持续发展,实现多方共赢。我们将继续打造高效的本土团队,将原汁原味的旅行体验带给中国旅行者,创造“家在四方”的归属感,重新定义旅行。

工作内容

  • 负责Airbnb中国企业文化设计,能够基于业务战略和人力资源策略形成Airbnb中国组织文化的抓手;
  • 深入了解业务,升级、运营企业文化和公司沟通机制;让员工充分融入Airbnb的文化;
  • 主动探究文化发展需求,设计文化活动、项目,并且统筹落地;
  • 通过多元化的传播手段,传递企业信息,促进文化品牌影响力。

职位要求

  • 6年以上企业文化相关工作经验,包括但不限于项目统筹经验、预算经验、落地经验等;
  • 有文化深度和感知能力,对企业文化建设有自己的思考体系;
  • 具备优秀的创意能力、文字能力、项目管理能力、协同工作能力和执行能力;
  • 有企业文化活动设计落地经验或者乙方千人活动策划经验者优先
  • 英语可以作为工作语言(听说读写) 

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