Job Description

• Deliver efficient and quality service to customers via online chat room 
• Act as major contact point with customers support functions to ensure smooth account operations
• Respond to enquiries on account or operational matters
• Liaise with internal departments and provide instructions to concerned parties on account maintenance tasks
  
  

Skills & Requirements

• Bachelor Degree holder or above
• Half year of customer services experience in related field is preferred 
• Diligent, Able to multi-task, Teamwork
• Strong verbal and written communication skills in both Chinese and English
• Passion for Continuous Learning, able to work under pressure
• Innovative Thinking and Problem Solving
• Candidates with basic IT knowledge (e.g. Excel) is preferred
  
  

Interested applicants, please click 'APPLY NOW' or contact Ms. Au at 3990 0386 for more details.