REPORTS TO:
· Spa Manager 

SCOPE AND GENERAL PURPOSE OF POSITION:
· Responsible for the overall operations and Guest satisfaction for the spa fitness classes,
ensuring the highest level of professionalism in service to all Guests/Members through
maximum efficiency, safety, and uncompromising attention to detail and Guest care.

JOB RESPONSIBILITIES – including but not limited to:
· Lead fitness exercise sessions, personal training sessions, group training experiences, in -
service education sessions.

· Maintain thorough knowledge of all spa-fitness services, protocols and procedures.
· Maintain cleanliness of all types of equipment, common areas, and service areas.
· Bus and stock all service area items including towels.
· Maintain smooth operation of all equipment through periodic service checks, and
reporting any need promptly.
· Maintain professional certifications while continually pursuing a greater degree of
knowledge and expertise through self-study, in-services offered, program development
and other continuing education efforts.
· Appointment setting and scheduling of personal appointments as well as appointments
· safeguard all Clients, Guests, Members, Colleagues and Team Members throughout each
experience, while upholding the philosophy of the spa fitness center.

 

ADMINISTRATIVE DUTIES:

 Maintain accurate records of all personal training clients, classes taught, coaching sessions and other professional services provided.

 Timely written reports of all incidents, work orders, safety and first aid occurrences.

 Attend weekly/monthly facility team and departmental communications meetings.

 Adhere to Spa Policy & Standard Operating Procedures Manual.

 

HEALTH AND SAFETY:

 Follow all safety procedures and ensure that Colleagues follow all safety procedures and practices.

 Adhere to facility operations departmental emergency procedures/safety manual.

 

COLLEAGUE RELATIONS:

 Ensure spa-fitness department maintains a positive relationship with all departments in the spa and hotel.

 Ensure Colleagues have a complete understanding of and adhere to the spa-fitness policy relating to safety.

 Ensure that Colleagues are well versed in all spa-fitness center operations (cross-trained).

 Ensure all Colleagues adhere to spa-fitness standards as stated in the employee handbook.

 

GUEST SERVICE:

 Ensure the fitness classes’ area and equipment is in peak condition at all times (operations and cleanliness).

 Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa fitness classes’ first priority.

 

OTHER DUTIES:

 Carry out any other duties and responsibilities as assigned.

 

EDUCATION & EXPERIENCE:

 Personal trainer certification through a nationally recognized certifying agency/organization (NSCA, ACSM, ACE, AFAA, ISSA).

 Minimum of 1 year experience in fitness-wellness fields.

 Experience instructing and leading exercise in an adult fitness setting, using proper form and spotting techniques.

 Multi-talented individual with experience in group class instruction of: movement arts, Yoga, Floating Yoga, mat sciences, cardio-boxing, flexibility, agility, Tai Chi, meditation, nutrition, lifestyle coaching, etc.

 Interest and ability to relate to people with diverse backgrounds.

 Be willing and able to work a variety of shifts, days, times as needed.

 Interest and experience in a lifestyle wellness philosophy that incorporates the balanced basics of food, water, rest and activity.