Responsibilities:
1. Use telephone, e-mail, online chat tools, customer service system for customers to answer questions, solve customer questions about game advice, inquiries, complaints and suggestions;
2. Collect advice, BUG, complaints, external issues from players, and actively return to the relevant processing departments;
3. Collect advanced VIP user data, do a good job of high star user relationship management and maintenance, introduce game play and activities to players, assist in operation planning related community activities.

Job requirements:
1.Bachelor degree or above, native speaker and good Chinese;
2.Senior gamers, willing to work in the game industry preferred;
3. Have good service awareness, keen insight, excellent communication and coordination skills, strong pressure resistance, good teamwork skills, full of responsibility;
4. More than one-year experience in gaming or internet industry is preferred;
5. Skilled use of office office software.