As our Global HR Operations Specialist, you will:

• Drive operational performance and service excellence within the HR Shared Service function, and identify areas for improvement.
• Provide advice and support to our employees from pre-employment through to offboarding.
• Initiate employee onboarding and coordinate with various stakeholders to ensure new hires are set up for success.
• Ensure employee data is up to date, accurate and compliant within our HR system, BambooHR, and Payroll system.
• Maintain and protect confidential data with great discretion.
• Generate and analyse a variety of employee information and reports and draw useful insights and offer recommendations.
• Liaise effectively and collaboratively with others to resolve employee queries.
• Maintain our centralised knowledge base within our employee portal, updating and improving our HR pages to keep information up to date and relevant and helping our employees help themselves.
• Assist with policy interpretation and advice.
• Support a wide range of people projects that make Canva a great place to work. Work with our Sydney and Beijing teams to ensure alignment across our offices.
• Work with our Sydney and Manila teams to ensure alignment across our offices.

We'd love it if you...

• Have at least 5 years of experience working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as the Americas, EMEA, and APAC.
• Have a degree in Human Resources, Management, Psychology, Economics or other relevant fields
• Have intermediate MS Excel skills, includes functions but not limited to: Lookup functions, IF functions/analysis, standard deviation, etc.
• Have familiarity with managing an HRIS such as BambooHR, Namely, Workday.
• Have outstanding attention to detail, analytical and organisational skills.

You’d love this job if...

• You’re a great communicator. You can talk to anyone and you know how to communicate tactfully, whatever the situation.
• You love working collaboratively. You understand that a HR team works best when working alongside the company to solve business problems.
• You’re customer focused. You listen, you understand, and you deliver speedy and quality results.
• You’re highly organised. You are detail oriented and excellent at prioritising to get things done in a fast-paced environment. You’re not easily overwhelmed.
• You’re highly adaptable. You welcome change, and have the ability to problem solve and quickly iterate.
• You’re eager to learn. You have a commitment to constantly developing yourself.

Nice to haves:

• Experience dealing with employee relocation and visa approvals.
• Familiarity with local laws of Australia.

Benefits

• Competitive salary, plus equity options
• Free meals everyday! We have talented In-house chefs that cook delicious breakfast and lunch for us everyday.
• Gym membership allowance
• Professional education allowance
• Mental health benefit through employee assistance program.
• Competitive HMO and Leave benefits
• Sponsored social clubs and team events
• Countless fun and quirky celebrations
• Work in one of the coolest office in Makati!