You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities.
Effectively manage all calls to the hotel as per company Brand Standards
Consistently offer exceptional, friendly and engaging service
To be constantly aware of the room situation and to strive to obtain maximum occupancy
To attend to the hotel guest in all communication from inside and outside the hotel
To be aware of the hotel's security, fire and safety procedure
Guest focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English; additional languages are a plus
We are an inclusive company and our
ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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