Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

Position Summary

The HR Specialist is focused on delivery of the day-to-day activities of a country within the EMEA Shared Service Centre. S/he ensures quality of service and operational performance by working within the HRSS documented processes and working with appropriate metrics and dashboards. They will escalate questions and issues to the Region Lead on centre-supported services such as Benefits, Payroll, HR policies & procedures.

Key Responsibilities

Deliver first line support for all HR queries across the spectrum of the employee lifecycle from new hires to employees leaving the business - including:

 All employee related administration for HR processes

 First line support for all HR system queries

 Delivery of service in line with Service Level Agreements

 Maintain information, resources, manuals and policies for assigned countries

 Deliver HR support in line with local employment legislation

 Ensure administrative compliance with local regulations and authorities

 Support local HR Generalist group with ad-hoc requests

 Benefits enrolment, initiate payments and processing e.g. Company Cars and Pension

Working within defined processes ensure all payments are successfully managed in a timely way (employee, third party and statutory)

 Vendor invoice review, validation and approval

 Company Car/Fleet administration covering new starters, leavers and renewals

 Production of HR management information as required

 Participate in business/ functional projects as required

 Responsible for the accurate filing and storing of employee data according to the respective data protection requirements

Minimum Requirements/Qualifications

 Prior experience working in a HR shared service centre

 Previous experience in Benefits, Payroll, general HR or customer services preferred

 Ability to interpret and communicate HR policies and procedures

 Ability to communicate and deliver excellent customer care via telephone and email is essential

 Process improvement skills (desirable but not essential)

 Service-oriented attitude and willingness to learn

 Possess good listening skills and patience to work with all types of employees

 Ability to maintain a positive attitude

 Individual should have high energy with the ability to organise/prioritise workload

 Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment

 Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint experience using a HRIS data base and reporting application

Travel

 Occasional travel required