Build this New Chapter with us… We are a trusted and valued IT partner of Siemens business units in mastering the challenges of digitalization. Together we create and operate innovative, Siemens-wide established platform solutions. In our unit IoT & Platform Services we are looking for a highly motivated manager and coach of the international Data Center Services (DC) team with around 16 people in 4 countries. As the head of IT IPS SEO DC, you lead a team that is responsible for: Design-, development and description of managed IT Services provided by external suppliers including requirements specifications covering all relevant aspects (technical, organizational, quality, legal, security Responsible for contractually purchased IT service portfolio with E2E service ownerships contract-, quality, provider, and stakeholder management Close collaboration and proactive communication with service stakeholders like customers, architects, and suppliers/partners ensuring reliable and secure IT service delivery with high customer satisfaction Supporting the digitization of Siemens businesses and Siemens’ platform strategy with valuable & scalable IT services purchased on the market is just as much a part of your challenges as creating high value-add and customer satisfaction with a world-class End-2-End Service Management orchestrating these services. Build this New Chapter with us… We are a trusted and valued IT partner of Siemens business units in mastering the challenges of digitalization. Together we create and operate innovative, Siemens-wide established platform solutions. In our unit IoT & Platform Services we are looking for a highly motivated manager and coach of the international Data Center Services (DC) team with around 16 people in 4 countries. As the head of IT IPS SEO DC, you lead a team that is responsible for: Design-, development and description of managed IT Services provided by external suppliers including requirements specifications covering all relevant aspects (technical, organizational, quality, legal, security Responsible for contractually purchased IT service portfolio with E2E service ownerships contract-, quality, provider, and stakeholder management Close collaboration and proactive communication with service stakeholders like customers, architects, and suppliers/partners ensuring reliable and secure IT service delivery with high customer satisfaction Supporting the digitization of Siemens businesses and Siemens’ platform strategy with valuable & scalable IT services purchased on the market is just as much a part of your challenges as creating high value-add and customer satisfaction with a world-class End-2-End Service Management orchestrating these services. Change the future with us… Using your expertise, you will be responsible for: Functional & Disciplinary management of the international team „Data Center Services “ with around 16 service- architects & managers Design-, development and specify IT Services / IT Service Portfolio to be purchased by external IT service providers Ensuring contractually guaranteed service delivery by the supplier Taking appropriate measures to ensure service quality and continuous service improvement with E2E service ownerships Setting the customers into focus creating high service value and high customer satisfaction Supplier/Partner Management and Customer Communication Motivating & Coachingof employees incl. competence management What you need to make real what matters. University Degree ( Master ) in Mathematics, Computer Science, Business Administration or similar quantitative field or equivalent practical experience. You have more than 5 years of experience in managing international IT teams (ideally IT service Design/IT service management). You are known as a digital leader who knows how to drive a highly motivated team With a positive and constructive approach, you make sure your teams develop themselves. You help them to see the details without losing the bigger picture Even if your approach is also hands-on, your strategical mindset and helicopter view are helping you to work in a proactive way and to anticipate. As you lead by example, your communication style, your own work discipline, and your capacity to getting things done are impeccable Customers and colleagues adore you as you really understand their needs Experience in IT service operations is an asset Experience within Cloud, IoT- & Platform service environments is an asset You have a good practical knowledge of German and English #CorporateIT Make your mark in our exciting world at Siemens. Please note that we will also consider candidates from other locations if they are suitably qualified. www.siemens.com/careers - if you would like to find out more about jobs & careers at Siemens. FAQ - if you need further information on the application process. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Organization: Information Technology Company: Siemens AG Experience Level: Experienced Professional Job Type: Full-time