We are looking for an experienced IT Infrastructure Support Engineer in Shanghai to make the team stronger.

We Value

Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;
Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;
Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.

Responsibilities

• Leverage your exceptional ability and motivation to solve problems and learn quickly
• Provide technical thought leadership in identifying and implementing new uses of information technologies which assist the functional business units in meeting their strategic objectives

Requirements

• Bachelor's degree or above in Computer Science, Software Engineering or related majors
• At least 1 year of relevant experience
• Good knowledge of computer hardware and operation systems architectures, basic knowledge of networking concepts
• Expected to be able to follow a defined ITIL/ITSM processes
• Able to read and understand project and requirement documentation; able to create documentation describing his/her solution
• Expected to implement functionality without direct supervision
• Expected to participate in phone conferences
• Good communication skills
• Intermediate (CEFR B1) or higher level of spoken and written English

Nice to have

• Experienced in one of the popular public clouds is plus: Azure / AWS / GCP, etc

We offer

• Experience exchange with colleagues all around the world
• International projects
• Opportunities for self-realization
• Friendly team and enjoyable working environment
• Engineering, corporate and social events
• Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
• Free English classes
• Online training course library, mentoring, career development and potential partial grant of certification
• Unlimited access to LinkedIn learning solutions
• Flexible working schedule
• Compensation for sick leave and paid time off
• Tech talks and hackathons
• Referral bonuses