Jobs Description

• Manage all IT related enquiries, provide solutions, and prioritizing matters
• Support IT helpdesk on application, network and hardware for retail shops, office and warehouse;
• Familiar with switches, routers, firewall setup & maintenance
• Responsible for network equipment installation, configuration and maintenance
• Deliver a customer-focused service to both internal and external clients
• Work on alternative Saturday

Requirements

• Minimum 2 years of IT experience in supporting Windows and Microsoft Office Suites
• Experience in customer-focused roles, able to work in a fast paced environment
• Strong technical knowledge of desktop hardware and software
• Good knowledge and understanding of common Windows services and technologies such as AD, DFS, NTFS.
• Good technical knowledge of common network protocols such as TCP/IP, DNS and DHCP
• Technical knowledge of WAN and LAN concepts will be an advantage