We are now inviting applications for the following post in the Information Technology Unit:

Information Technology Officer (Ref: 20003GN)

Major Duties and Responsibilities
The appointee will work in a team responsible for providing daily user desktop support, hotline/helpdesk, quality assurance of computing services and supporting special projects as assigned. He/she may also be required to work during evenings, weekends and/or public holidays. He/she will assist Information Technology Manager and Assistant Information Technology Manager:

• Installing, maintaining and evaluating PCs, printers, LAN equipment and related equipment;
• Providing professional front-line technical support regarding PC hardware/software and AV/LAN equipment;
• Carrying out technical and administrative duties at PC laboratories/Classrooms;
• Providing student/staff hotline/helpdesk support services;
• Monitoring, administrating and supporting computing systems and services; and
• Performing other duties as assigned.

Requirements
Applicants are expected to possess the following qualifications, experience and attributes:

• A recognized degree, in one of the following disciplines: Electrical/Electronic/Computer Engineering, Information Technology, Computing Studies or equivalent;
• At least 2 years’ solid work experience in IT hardware/software, PC Labs, AV equipment operations, hotline/helpdesk/user support.
• A good understanding of IT architecture, integration and design, and hardware and software of IT operations;
• Good level of communication, organizational, analytical and problem-solving skills; and
• A strong sense of responsibility to being an effective team player with self-motivation and work independently.

Candidates may be invited to attend a written test.

Compensation Package

Competitive compensation package including basic salary, end-of-contract gratuity and discretionary incentive (if any) will be offered to the right candidate. Fringe benefits such as generous annual leave, staff learning and development sponsorship, medical & dental benefits and life insurance coverage will also be provided.

Application Procedures
Application should be made online through the University’s eRecruitment System, https://ouhk.taleo.net/careersection/ex_full_time/jobapply.ftl?lang=en&job=20003GN

Deadline: 27 October 2020

General information about the University is available on the University’s website http://www.ouhk.edu.hk. Personal data provided by job applicants will be handled strictly in accordance with the University’s Personal Data Privacy Policy. The “Personal Data (Privacy) Notice for Job Applicant” is also available on the above website. Applicants who are not contacted by the University within eight weeks from the closing date may assume that their applications are unsuccessful.