Our client is a well-known corp. in Hong Kong, now is looking for talented individuals to join the professional team. 

Technical Support (Inhouse)

Responsibilities

• Provide daily operations support & maintenance including website, servers and network issue.
• Responsible for hardware and software installation for users
• Implement, configure, install, test and trouble shoot of IT systems;
• Analyze, trouble shoot and provide solution for system and network problems;
• Configure and maintain the IT-infrastructure
• Prepare and maintain documentation to support the infrastructure, servers, systems, applications, projects, inventory, regulatory requirements and compliance.
• Collaborate and coordinate with internal users and external vendors in support of company initiatives
• Evaluate new technologies and products, prepare and conduct presentation as when required
• Be able to deliver BAU support services and establish SOP (Standard Operations Procedures) for BAU support such as patch management

Requirement:

• Higher Diploma or above in Information Technology or related disciplines
• Min 2 years' working experience in IT support role
• Experience in PC setup, email system and mobile device support, helpdesk support / back office operations
• Hands-on experience of Microsoft Server Platform and SQL Database will be an advantage
• Hands-on experience of Microsoft Azure or Google Cloud Platform will be an advantage
• Broad technical knowledge on general office desktop applications and network
• MCSE, MCP certificate holder would be advantage
  Co-operative, good sense of responsibility
• Strong interpersonal and communication skills are essential;
• Good command of written and spoken English and Mandarin is a plus;
• More experience candidate will consider as Senior position

(Junior / Senior) Network Engineer

Job Duties:

• Perform duty for operating managed network service for Cisco network equipment
• Design and hands-on implementation networks (WAN, LAN, data centre, etc.)
• Carry out service provisioning, fault isolation, record fault symptom and prepare report
• Manage change request and help desk activity Providing effective and quality IT professional service
• Deliver security and network infrastructure projects
• Ensure project tasks are completed on time and project goals are achieved
• Opportunity to have network and security product training

Requirements:

• Higher Diploma or above in Computer Science or related discipline
• 4 years’ experience in IT industry with at least 2 years in supporting network infrastructure
• Solid experience on Switch, Router, Firewall, LAN/WAN
• Experience in Core network CS/PS/EPC technologies is preferred
• Certificate Holders of CCNA/CCNP/CCSE/CCSA would be advantage
• On-job training will be provided for CISCO certification
• Fresh graduate / Less experience will be consider as Junior Engineer /NOC Engineer
• More experience will consider as Network Specialist / Consultant
• With presales experince as Solution Consultant / IT Project Manager 

(Junior / Senior) Senior System Engineer

Responsibility:

• Perform Window/Linux system administration including system setup and backup, software installation, patch upgrade, system monitoring and health checks.
• Responsible for system troubleshooting and performance turning.
• Manage capacity monitoring on system and applications.
• Provide advice and consultancy service to project team with system architecture design.
• Revise technical standard guidelines adhering to Internal IT audit regulations.
• As a technical advisor for junior system administrator.

Requirements:

• Degree or above in Computer Science or related discipline  
• Min 2 years relevant working experience in IT industry in Microsoft Windows / Linux / UNIX server administration
• Prefer experience on Linux platform but not a must
• Expertise in Active Directory, MS Exchange 2007/2010/2013, Windows server, email protocols
• Knowledge of Server and Desktop Virtualization platform (VMware, Citrix), Storage System (NAS, SAN) & inter-networking (switch & firewall) is preferred
• Websphere / MQ support will be for Senior System Specialist
• Certificate Holders of MCSE / MCITP / LPI / ITIL would be advantage
• Working experience in administration of VMWare, knowledge of Hyper V is a plus
• Good working attitude with strong problem solving, communication & inter-personal skill
• Fresh Graduate / Less experience will consider as System Engineer
• More experience will consider as IT Project Manager / Senior System Specialist / Consultant position