Responsibilities

• Generate leads to build up the pipeline of potential business customers through various channels, including personal connections, LinkedIn, seminars, etc.
• Build connections with potential business customers, including but not exclusive to big brand name companies, franchises and platforms which have strong design use cases of Canva.
• Promote Canva directly to potential business customers, and establish smooth “selling” process, including pitching, sell-in, on-boarding and follow-up with customer service.
• Identify customer needs and potential gaps on product offering and design templates, and establish a feedback loop with cross-functional teams for product improvement and template offering.
• Maintain high levels of customer engagement (including remote and on-site meetings) with a focus on customer satisfaction and loyalty;
• Help drive customer reference and case studies.

Requirements

• Strong analytical and problem solving skills
• Excellent execution capability, with strong can-do attitude
• Strong selling skills, with at least 2-3 years’ experience as a sales or Account development role
• Be able to work under pressure
• Strong teamwork spirit
• English is a plus
• Existing customer resource is a plus