Job Title\:    Middle Tier & Database Administrator – Oracle SaaS at Customer Cloud Operations

The Oracle SaaS at Customer Operations team is looking for a self-motivated individual contributor and dynamic team player to join our global team and work at the cutting edge of Oracle’s Cloud technologies.

The Oracle SaaS at Customer (S@C) service is an offering that gives Oracle customers the software and services provided by the Oracle Public Cloud on hardware installed in the customer’s own data center. Members of the S@C Operations team are responsible for delivering strategic technical support and solutions to S@C customers while serving as an advocate for customer needs. Team members will engage in operational activities including monitoring, installation, patching, and upgrading Oracle Fusion middleware and Oracle database implementations. They are also expected to address extremely complex, critical customer system issues on a routine basis and document technical solutions.

• 7 years of experience with core Oracle products or eight years of experience with Oracle Applications products. Proven professional experience demonstrating an understanding of Applications at a functional and technical level
• Bachelor’s Degree in Computer Science, Engineering, or Information Systems
• Candidate must be willing to work from customer on-site location
• Provide on-site weekend coverage

• Candidate must have two of the top 3 skills listed below\:
• Experience with administration and configuration of Oracle Fusion MW, WebLogic, SOA suite, Portal and Identity management Suite
• Experience with administration of at least one application management suite such as Fusion Applications, E-business suite, Peoplesoft, Siebel etc.
• Experience managing Oracle databases including installation, upgrade, patching, cloning, backup and recovery
• Troubleshooting skills for critical database, application, networking and system administration issues
• Experience with Performance Tuning and techniques (SGA tuning, DB tuning, Apps tuning, use of tkprof, AWR etc.)

• Working knowledge of Linux/Unix including commands and shell scripting
• Proficiency in at least one major programming language (e.g. Java, C, C , etc.)
• Strong analytical/troubleshooting skills in middleware and/or database areas
• Excellent oral and written communication skills
• Highly motivated with the ability to work both independently and with members of a global team without close supervision
• Candidate must be willing to work in shifts and/or On-Call Basis.

  Preferred but not required\:

• Oracle Fusion Application Installation and Administration experience (a big plus)
• SOA Suite administration (BPEL & WSM)
• Knowledge of Oracle Internet Directory (OID) & IDM administration
  
• Implementation and Administration of Oracle Goldengate
  

!|!Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.

BS degree in Computer Science, Information Systems, or equivalent work experience. Identifies and implements complex solutions in Technical Infrastructure support and server administration in a mid-sized environment; supporting and troubleshooting distributed applications, software, and operating systems; and administering and troubleshooting issues with messaging middleware and message brokers. Knowledge of enterprise platforms. Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols. Experience with enterprise administrative scripting using a major scripting language and experience with software deployment. Travel may be required in accordance with business needs. Related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems. Advanced knowledge of network architecture and protocols. Strong experience with enterprise administrative scripting using a major scripting language. 8 years or more of related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems.!|!