The post is to provide project support and ongoing support to the network infrastructure of a large scale network in government. The job nature includes support and administration of LAN/WAN connection, responding to network device or connection failure incident, and providing technical support to users.

The candidate will need to,

(1) provide support to network replacement, implementation and enhancement projects;

(2) support day-to-day 24x7 operation of the Police Data Network and Internet Gateway System;

(3) monitor various network and security systems, including collection and analysis of network traffic, logs and alert messages from systems;

(4) provide support service to IT system project teams and users;

(5) implement changes to the network systems in order to provide high availability network service;

(6) perform other related support and administration duties as required.

(1) The candidate must be experienced in supporting IP network environment.

(2) Carrying company provided communication device to perform on-call support duties is required.

(3) Work at irregular hours and on weekends/public holidays are required.

(4) Outdoor working at Hong Kong Island, Kowloon and the New Territories including Outlying Islands is required.

(5) Experiences and knowledge on remote access systems and VPN, multi-layered and complex LAN, LAN/WAN and Internet connection systems are advantageous.

(6) Qualification of CCNA certificate is advantageous.

(7) Knowledge of HTML, PHP and MySQL are big advantageous.