Responsibilities:

• Responsible for handling customers by voice or live chat ;
• Maintain up-to-date and comprehensive product knowledge ;
• Work closely with other departments and team members to maintain high level of service ;
• Ability to communicate with customer in a professional manner

Requirements:

• Effective communication skills both spoken and written in Chinese and English as well as proven organizational skills ;
• Type Faster - MUST be able to type at least 35 wpm both in Chinese and English ;
• Good interpersonal and communication skills;
• Familiar with the major operating systems of different platforms which are not limited to Android OS and Windows would be a strong plus ;
• Experience in Customer Service or Telemarketing would be an added advantage;

Working Hours:

• 5-day work (Monday-Sunday, including Public Holiday)
• 40 hrs per week

Benefit:

• Offer competitive Remuneration Package
• New Joiner Bonus
• On Job training
• Shift Allowance
• OT Allowance
• Medical Coverage after probation
• Annual Leave

有意申請者，請於辦公時間致電 2539 3888 或 whatapp 97305835 查詢及預約面試或電郵履歷至 面試地址: 北角屈臣道2-8號海景大廈A座10樓1001室 www.teledirectasia.com https://www.facebook.com/teledirecthk/

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