The IT Application Support team is looking for an Oracle e-Business Suite Support Analyst (m/f/d) with expertise in Supply Chain Management (SCM) and Order Management (OM) to play a key role in supporting, designing, implementing, and extending the applications.

Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies.

This role will be responsible for and have significant influence over a portion of projects in the team's work portfolio.

• Responsible for maintaining and supporting (level 2 & 3) Oracle EBS (12.1.3) application
• Strong experience in SCM (Procurement, Inventory, WIP, MRP, etc.), Quoting, OM modules and related Boundary tools
• Duties include user training and support, application maintenance, reporting and troubleshoot functional issues.
• Assist the other members of the application support group in regular operations as well as ongoing evaluation for system related process improvements and development solutions to meet end user's needs
• Analyze the interfaces and integration points
• Setup and change configurations within Oracle SCM/OM
• Work closely with Business users on process improvements
• Work closely with external support / consulting companies on incident management, requirement management and change management services
• Document as-is and to-be business processes, configuration scripts and other associated functional/technical specifications
• Root cause analysis and complex problem-solving skills are important
• Experience in analyzing data and translating business requirements into technical specifications
• Manage SCM/OM projects and provide timely deliverables