Order Management Specialist, PS
Dassault SystèmesShanghaiUpdate time: September 17,2019
Job Description
Imagine New Horizons
Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.
At Dassault Systèmes, we empower people with passion to change the world. Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!
What will your role be?
Control and approve Orders and Renewals in compliance with DS policies and rules. Support and advise sales organization and partners in the execution of the OTC process. Participate in the OTC process documentation and contribute to the tool evolution and testing;
Manage Orders and Renewals validation and processing;
Analyze, approve and process orders and renewals in compliance with DS policies and rules;
Audit transactions as per audit programs or specific requests;
Ensure key internal controls are strictly applied;
Ensure the published rules and policies are strictly followed;
Ensure the reliability and accuracy of customer database content (licenses and keys);
Contribute to the transformation of processes across automation, the Shared Service Centers and Process Centers.

The challenges ahead
Depending on scope and organization:
Suggest process and tools improvements to adapt them to business changes and/or to improve efficiency and effectiveness;
Contribute to the DSx system enhancements testing as required;
Coach sales and distribution partners in the execution of processes, tools and published business practices;
Contribute to the integration projects;
Manage claims;
Provide support to distributors;
Drive specific projects such as coordination of Change of Distributor or Intercompany Transfer.
Your key success factors
First experience in Order Management, Sales Business Administration, Account Management, Pre or Post Sales Support/Operations;
OTC-Ordering Process and Tools;
OTC-Site Process & Tools.

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