Part Time Counter Service Officer - Retail Banking and Wealth Management
HSBCHong KongUpdate time: September 9,2019
Job Description
Join our fast-growing Asia Wealth Management teams
Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Part Time Counter Service Officer .
In this role, you will
- 確保櫃位交易準確無誤
- 轉介客戶給相關銀行業務的同事，滿足客戶不同的金融服務需要
- 遵守所有監控和服務規定，確保分行運作順暢並達到令人滿意的審核評級
- 遵循滙豐或監管機構的標準與政策，確保符合反洗錢與反資助恐怖主義活動規程
- Provide quality customer service through accurate and efficient counter transactions
- Meet financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
- Ensure smooth branch operation and achieving satisfactory audit rating by meeting all control and service requirements
- Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies
To be successful in this role, you should meet the following requirements
- 以客為先，致力提供優質服務
- 對工作充滿熱誠且能適應服務行業
- 良好的人際關係與溝通技巧
- 積極主動，熱愛學習
- 責任心強
- 能操流利粵語及英語，懂普通話更佳
- 香港中學會考或香港中學文憑考試考獲五科合格，包括數學科及中國語文科或英國語文科合格，或具備更高學歷
- Customer centric mindset with commitment to deliver quality service
- Self motivated and adaptable to a service environment
- Good interpersonal and communication skills
- Eager to learn with positive attitude
- Strong sense of ownership
- Fluency in Cantonese and English. Mandarin an advantage
- Hong Kong Certificate of Education Examination or Hong Kong Diploma of Secondary Education holder, or holder of associate degree, higher diploma or degree from a tertiary institution
For further details and application information please visit our career site, search under reference number 00009C17
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited
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