Thermo Fisher Scientific Global Payroll is looking for an experienced Payroll Analyst to investigate employee payroll related inquires and provide information to employees in a timely and accurate manner.

• Completes research for each employee payroll inquiry using multiple software systems including ADP PayForce, ADP eTime, ServiceNow and Workday
• Communicates with employees and provides resolution to inquiries professionally and timely
• Provides follow up status updates to employees until complete resolution
• Contributes to knowledgebase used by other internal team members
• Partners with Payroll Team in identifying systemic issues and assisting in resolution
• Collaborates with Colleague Services team to educate them on payroll items as needed
• Identify trends and opportunities for training colleagues to decrease number of payroll related inquiries
• Performs other duties as assigned

• 5 + years of experience in a large Multi-State Payroll Department or Payroll Call Center
• Prior experience with ADP systems and Workday
• Experience maintaining confidentiality and working in a deadline-driven environment
• Must be detail oriented, accurate and have effective communication skills
• Excellent customer service skills and strong analytical ability
• Self-motivated, quick learner and able to work independently
• Proficient in Microsoft Office Suite (excel, word, outlook)

• Payroll Certification CPP or FPC
• Prior experience with ServiceNow

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  At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
   
  Apply now for prompt consideration!