Responsibilities:

1. Communicate with the end users (e.g. reddit, helpdesk tickets) and analyze the feedbacks
2. Help develop new products. Give direct feedback or coordinate feedback (from beta testers) to the CEO, CMO and head of the hardware department
3. Train sales department, customer service and distribution/wholesale clients about current and new products
4. Communicate product development to customers (like for IndieGogo or when drumming up interest for pre-sales)
5. Oversees any content that describes products (web, training video scripts, tradeshow booth content, packaging, etc.)

Work Permit Provided

Requirements:

1. Native English Speaker
2. Impeccable attention to detail
3. Excellent analytic skills- ability to analyze user feedbacks.
4. Good sense of visual side of communications- able to work with designers to create high impact booth content
5. Ability to take complex ideas and create communications which can be easily understood (for trainings, packaging, product guides, etc.)
6. Basic knowledge in software UI & UX